Privacy Policy

Version 1, 15 June 2012

This Privacy Policy sets out how Cry Of Hope Music Limited (“COH”), our representatives and any organisation affiliated to us uses and protects any information that you give COH when you use the website www.davesharman.com (the “Site”) and/or the goods/services provided from it from time to time (“the Goods/Services”).

To provide the Site and the Goods/Services, it is necessary for us to hold and process certain personal information. We take reasonable care in keeping this information secure and preventing any unauthorised access or unlawful use of it. All personal information is processed by us in accordance with data protection legislation applicable in the UK.

COH is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

COH may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15 June 2012.

What we collect

We may collect the following information:

• Name, job title, company and/or trading name.
• Contact information including address, telephone/mobile/facsimile number(s), e-mail address and credit card details.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with the Goods/Services and other activities associated with them, and in particular for the following reasons:
• To facilitate our provision of the Goods/Services to you.
• To analyse use of the Site.
• To keep you up-to-date with the Goods/Services, which we think may be of interest to you.
• We may use the information to improve the Goods/Services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We shall not offer goods and services from any third parties, including any trusted partners. Furthermore, we shall not sell your data to any third parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Please note that, from time to time, we may transfer your personal data for internal business purposes to locations outside the European Economic Area, some of which may have different data protection laws to the UK, or no data protection laws. Note that in respect of information transmitted to the US, we shall only transmit such information to entities that comply with suitable policies.

If you do not want us to retain or use your personal information in any way, please do not provide the data to us or, if you have already provided personal information and wish to withdraw your consent, you can contact us at admin@davesharman.com.

If you have any queries about this Privacy Policy or wish to resume receiving information which you may have previously opted out of receiving, please contact us at admin@davesharman.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to admin@davesharman.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.